Privacy Policy & Buyer Protection


The security of your personal information is important to us. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and after it is received. Your account information is protected by a password. It is important that you protect against unauthorised access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by signing out after using the Services. If you have any questions about the security of your personal information, you can contact us at support@thejewelcreation.com

The Jewel Creation encrypts certain information (such as credit card numbers) using secure socket layer technology (SSL). The Jewel Creation follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after it is received. Unfortunately, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we can't guarantee its absolute security. The Jewel Creation offers optional advanced security settings for members, such as two-factor authentication for signing in, full-site SSL, and login history; you can enable these options under your account settings.

The Jewel Creation will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is registered. If you no longer want The Jewel Creation to use your information to provide the Services to you, you may close your account. The Jewel Creation will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. In addition, The Jewel Creation may also be required to retain and use your information in order to comply with their legal obligations. Please note that closing your account may not free up your email address for reuse on a new account. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.

If you have any questions:

Contact The Jewel Creation’s Support team.

Email us at: support@thejewelcreation.com

Request a call Back by emailing us your contact details with time suitable for you and time zone.


Customer Satisfaction is very important so we accept Returns and Exchange except in case of Customized Orders.



Here are a few things you need to do to be eligible for Buyer Protection:

    - Pay for your item with PayPal. (Our default Payment Gateway is PayPal)

  •     - Pay in a single payment.
  •     - Keep your account in good standing.
  •     - Lodge a dispute within 180 days of payment.