FAQs


 

Return & Exchange Policy:

Shipping Charges on exchange is sole responsibility of Customers.

Seal should not be opened if you wish to exchange or return. (Each strand is packed after putting a SEAL)

Sizing Details:

The sizes may vary sometime but not more than 5% of the size mentioned.

Weight Details:       

The weight may vary sometimes (weights are based on average weight) but not more than 5% of the weight mentioned.

Images:

We are not Professionals and also we click the pictures on our own so the item may sometimes look darker or more light than real.

Request for Cancellation of an order:

Cancellation request can be accepted but only 90% of the order value will be refunded.

We Gladly Accept Returns:

Please email us if you have any problems with your order.

How to Apply a Coupon Code:

1. Login to your account or Register a new account first if you don't have one.

2. Add the items you wish to order into Cart.

3. Click on View Cart/ Shopping Cart

4. Click on USE COUPON CODE.

How to Leave a Review:

1. Search the item on which you want to leave a review.

2.  Open the listing of that item and there's an option WRITE A REVIEW just below add to cart button.

3. Click on the button and you can leave a review.

Bulk orders:

We accept Bulk orders for All types of Semi-Precious and Precious Beads in all Shapes and sizes.

Drop us an Email at: order@thejewelcreation.com

Also, we ship all our Bulk orders through DHL or FedEx only.